Return & Refund Policy
Last updated: July 21, 2026
At Kunj Tax & Finance Solution, we strive to deliver the highest quality CA, tax, legal, and business compliance services. Please read this policy carefully before availing any of our services. By engaging our services, you agree to the terms outlined below.
1. Nature of Services
Kunj Tax & Finance Solution provides professional services including but not limited to GST registration, ITR filing, company registration, LLP registration, trademark setup, ROC filings, TDS filing, audit support, and loan consultancy. These are professional and advisory services rendered by certified experts. Once work has commenced on a service, the effort and expertise invested cannot be reversed.
2. Eligibility for Refund
A refund may be considered under the following circumstances:
- The service was paid for but not yet initiated by our team.
- There was a duplicate or erroneous payment made by the client.
- The service requested is not deliverable due to circumstances on our end (e.g., regulatory changes making the service ineligible).
- Government fees charged separately (e.g., MCA, GST portal charges) are non-refundable once paid to the authority.
3. Non-Refundable Situations
Refunds will not be issued in the following cases:
- Work has already been initiated, processed, or completed by our team.
- Documents have been submitted to government portals (Income Tax, MCA, GST, etc.).
- The client changes their mind after work has begun.
- Delay caused by the client in providing required documents or information.
- Government rejection due to incorrect or incomplete information provided by the client.
- Consultation fees and advisory charges are non-refundable once the session has taken place.
4. Refund Request Process
To request a refund, follow these steps:
- Email us at kunjtax@gmail.com with the subject line: "Refund Request – [Your Name]".
- Include your full name, contact number, service availed, payment date, and transaction/receipt ID.
- Briefly describe the reason for the refund request.
- Our team will review your request within 5–7 business days and respond accordingly.
5. Refund Processing Timeline
If a refund is approved, it will be processed within 7–10 business days from the date of approval. The refund will be credited to the original payment method used at the time of purchase. Processing times may vary depending on your bank or payment provider.
6. Service Cancellation
Clients may request cancellation of a service before work has commenced. Upon cancellation request, our team will assess the stage of work and determine if a partial or full refund is applicable. Cancellation requests must be submitted in writing via email to kunjtax@gmail.com.
7. Amendments to This Policy
Kunj Tax & Finance Solution reserves the right to modify this Refund Policy at any time without prior notice. Changes will be effective immediately upon posting on our website. We encourage clients to review this policy periodically.
8. Contact Us
For any questions, concerns, or refund requests, please reach out to us:
Masjid Chowk, Swami Vivekanand Rd, Kanhauli, Muzaffarpur, Bihar 842002
Mon–Sat: 9:00 AM – 7:00 PM
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